Security Officer - Lieutenant

Under the general supervision and direction of the Security Manager or Security Captain, the Armed Commissioned Security Lieutenant is to lead, motivate, train, and supervise security team in protecting the staff, patients, visitors and assets of Texas Children's. To support Texas Children's by providing a visible supervisory responsibilities in planning, organizing, directing and supervising the worked performed by subordinate personnel. Provides day-to-day supervision of department operations at assigned locations and conduct routine inspections of personnel protection equipment and department authiorized firearms and document as needed. To efficiently handle customer inquiries, requests for assistance and ensuring smooth traffic flow. To provide support to the Security Operations Manager and security department by providing input and recommendations to improve daily operations and policies and procedures. Performs patrol duties, covers shift, provides breaks to Officer on POSTs when necessary and takes decisive actions during shift operations.

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Job Duties & Responsibilities

Assists in conducting Basic Training, Department Training, and In-Service Training as needed. Assigns available personnel efficiently, ensuring minimum staffing levels are achieved according to departmental guidance.  
Ensures that the Security Services’ primary responsibilities of securing designated posts, actively patrolling the hospital campus, and facilitating smooth traffic flow are carried out in a professional manner and customer service-oriented fashion.  
Assists with Pedestrian Assistance post as requested or scheduled to ensure that post is always staffed.  
Ensures that all equipment, including radios and keys are functional at the beginning of shift and during all shifts and reports any variances to management.  
Responsible for maintaining and consistently reviewing/updating the staffing calendar to ensure that minimum security coverage is always met.  
Escalates requests for extra, overtime, or gap coverage to operations manager proactively to allow for appropriate resource scheduling.  
Proactively communicates with all shift supervisors across all shifts, and requests assistance with coverage well enough in advance to allow for scheduling and to ensure that all minimum staffing requirements are maintained, and other duties as assigned.
Observes and reports on all conditions inside and outside of the Hospital for potential threats to the safety of patients, visitors, employees, and medical staff.
Supervises, trains, and evaluates Sergeants, commissioned officers, security officers, on an assigned shift.
Promotes customer and public relations as a priority through a professional appearance and demeanor in the execution of responsibilities.
Safely operates and maintains Texas Children’s Hospital owned vehicles as directed by departmental procedures.
Responds to emergencies and may use the AED, assist in providing basic life support, or utilize Personal Protective Equipment.
Attends and completes hospital and departmental required training. Successfully completes all necessary exams for initial and ongoing certifications.
 

Skills & Requirements

4 years Security, law enforcement, or military experience
A Bachelor's degree may substitute for 2 years of the required security, law enforcement, or military experience
Required H.S. Diploma or GED with a preferred associate degree
Required Licenses/Certifications
LCSO - Commissioned Security Officer by the Texas Department of Public Safety - Private Security Board, acquired within 90 days of entering the role.  
CAHSO - Cert Adv Healthcare Sec Officer by the International Association for Healthcare Security & Safety (IAHSS), acquired within 90 days of entering the role.  
TDR - Texas Driver's License State of Texas, acquired within 90 days of entering the role.
Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas Children's Fleet Safety Policy and Procedure by the job entry date. Must also maintain a clear driving record.  
Must pass a Physical Fitness Test performed by Texas Children's Employee Health Services and/or an affiliate by the job entry date. And Licenses and Certifications Req Pref Enter Licenses/Certifications Licensing Authority  
Must pass a Psychological Evaluation performed by Texas Children's Employee Health Services and/or an affiliate by 04/30/22 or the job entry date whichever is later. And Firearms qualification – by the State of Texas  
BLS - Cert-Basic Life Support by the American Heart Association; Within 90 days of entering the role
 

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