Career | Texas Children’s People

Position: Clinical Ambulatory Services Rep II

Talent Area: Medical Assistant

Full/Part Time: Full time

Location: Houston, TX, US

Department: Cardiology Clinic

Shift: 7AM - 4PM

Job ID: 410535

We are searching for an Clinical Ambulatory Services Representative II-- someone who works well in a fast-paced setting. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointment, insurance, and history. You will also collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient's account by verifying benefits and obtaining referrals, authorizations, and pre-certifications.

Think you’ve got what it takes?

Qualifications

Certified Medical Assistant required in one of the following certifications:
- CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
- CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
- CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
- EMT - Emergency Medical Techn Texas Department of State Health Services
- EMT-A - Advanced EMT Texas Department of State Health Services
- EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services
- EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services
- EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services
- LIC PAR - Lic-Paramedic Texas Department of State Health Services
- NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
- NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP)
- RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
High school diploma or GED required
2-years’ experience in a clinical setting required
Healthcare and/or Pediatric experience preferred
Bilingual in Spanish/English preferred

Responsibilities

Performs patient registration procedures per department process
Obtains and verifies patient demographic data for each encounter
Confirms patient appointments, verifying patient demographics and insurance information
Enters, batches, and reconciles charges daily
Ensures that interpreter services are available for patients as needed
Provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying, faxing, mailing and filing documents; and collecting and distributing mail
Serves in key role to assure most efficient patient throughput in exam rooms

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.