Texas Children’s Health Plan team members recently celebrated Cultural Competency Week – a celebration of the cultural differences that enrich and exist among the Texas Children’s more than 900 employees, 11,000 providers and 548,000+ members.
Although there are 15 national standards around cultural competency as set by the U.S. Department of Health and Human Services, these standards are rooted in one overarching goal: to provide effective, equitable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.
Adhering to these standards is among the highest priorities for our Health Plan employees. Acknowledging our differences while also affording compassion and empathy to our fellow team members is at the heart of what makes our One Amazing Team so powerful and effective.
“We are blessed to be in one of the most diverse cities in the country and, not only does our staff reflect that, but also the patients and families that we serve within this community,” said Dr. Neel Naik, a provider at The Center for Children and Women at Greenspoint and co-chair of the Texas Children’s Cultural Competency Committee.
In celebration of Cultural Competency Week, Health Plan team members were asked to participate in discussions and had a chance to win prizes by answering a question of the day sent via email.
Texas Children’s team members lead and live compassionately, always putting service before self to make a difference for our patients, their families and each other. Find your ideal position at TexasChildrensPeople.org and be part of our caring community!