Manager Admissions

We are searching for a Manager of Admissions.  Someone who will manage all aspects of the scheduling, registration, pre-admission, and admission operations in a manner that provides the highest possible customer service, the most accurate data for clinical/strategic planning, an efficient billing and collections process, and compliance with State and Federal laws governing patient access. This includes responsibility for pre-registration, registration, inpatient room placement, financial counseling, medical auditing, and the combined scheduling and registration processes in place for West Campus sub-specialty outpatient services, diagnostic & therapeutic services, surgical services, and emergency services.

Think you've got what it takes?

Qualifications:

• High School diploma required
• Bachelor's degree in business, healthcare, or related field preferred.
• 5 years in progressively responsible patient registration and/or business office experience required. A bachelors degree may substitute for 2 years of experience.
• Supervisory experience preferred.

Responsibilities:

• Manages key scheduling, registration, and admissions processes by monitoring and reporting performance statistics and explaining variances and adjustments when made
• Coordinates resources (staff, equipment, and space) and work assignments to meet process performance targets, departmental customer services expectations, and the overall hospital goal of increased cash collections and reduced uncompensated care in a cost-effective manner
• Works closely with Care Management/Utilization Management Nurses and outside review nurses to ensure that all clinical information is provided to the correct payer in a timely manner to ensure insurance coverage
• Resolves and/or minimizes potential compliance, patient access and reimbursement issues/problems by consulting with physicians, Hospital departments, and insurance companies.
• Provides ongoing training, coaching, and development of staff to meet performance expectations, gather the most accurate financial and demographic information for each patient encounter, and provide the highest possible customer service
• Liaises with TCH Treasury on matters relating to the cashiering function including
• Completes timely performance appraisals for direct reports

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.