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Administrative Support
Ambulatory Services Rep I - Outpatient Women's Services Health Clinic
Houston, TX, US
We are searching for a full-time Ambulatory Services Representative with the Outpatient Women's Services Health Clinic -- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care.
“As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.”
Think you’ve got what it takes?
Qualifications
- High School diploma or GED required
- Experience in a healthcare setting, customer service focused industry, administrative/business, or teaching/training role preferred
Responsibilities
- Welcomes the patient and family and responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems.
- Informs staff and providers of delays in patient flow that are occurring outside of clinic.
- Greets and registers the patient/family when they arrive to check-in station
- Schedules appointments.
- Obtains and verifies patient’s demographic data (patient name, guarantor, insurance, address, telephone, etc.) for each encounter
- Processes patient payments
- Performs order entry and scheduling
- Completes checkout for patients and families
- Reviews superbills for completeness and prepares them for batch pick-up
- Directs patient to next point of service (next appointment, lab area, welcome desk, and cashier).
About Texas Children’s
Texas Children’s Pavilion for Women is a comprehensive obstetrics/gynecology facility and one of a select few hospitals nationwide that provides women, mothers and babies with a full continuum of high-quality, expert health care. Offering a full spectrum of maternal and fetal medicine services, including an array of fetal diagnostic procedures and highly specialized fetal surgeries, the Pavilion for Women is connected to Texas Children’s Hospital via a two-story circular sky bridge to enhance patient care by providing physicians, staff and patient families with rapid access to other pediatric subspecialists. Three private OB/GYN practices, The Family Fertility Center, The Menopause Center and The Women’s Place – Center for Reproductive Psychiatry are all housed here. Additionally, we also recently opened a community-based OB/GYN practice in Pearland.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
