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Professional - Non-Clinical
Supervisor Community Health
Houston, TX, US
We are searching for a Supervisor Community Health- Someone to oversee the Field Relations Coordinators (FRCs) performing member outreach to improve member wellness at the Health Plan. Ensure productivity of the FRC team, appropriate documentation, and member satisfaction. Handle customer concerns and issues that require a high degree of appropriate knowledge, creativity, research and communication with internal and external resources. Assist leadership by developing relationships with community organizations and furthering the social determinants of health strategy.
Think you've got what it takes?
Qualifications:
- Bachelor's Degree required, BS degree in health services, public health, or other health care relevant field preferred.
- 3 years of population health, community public health, ambulatory care, other clinical care, and/or healthcare admin experience required.
Responsibilities:
- Supervise and track Social Determinants of Health (SDOH) interventions
- Supervise the Field Relations Coordinator staff
- Provide excellent customer service to Internal and external customers
- Perform FRC Responsibilities, as needed
- Supervise daily operations
- Ensure timely and effective two-way communication of strategic and operational messages to teams.
- Manage the implementation of change initiatives while maintaining service levels and the highest levels of employee morale and productivity
About Texas Children’s
Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
