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Administrative Support
Clerical Secretary
Houston, TX, US
We’re hunting for a Clerical Secretary, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will perform receptionist and secretarial responsibilities for the unit/department and represent Texas Children's Hospital utilizing exemplary customer service skills with all patients, families, visitors, and health care team members.
Think you’ve got what it takes?
Job Duties & Responsibilities
• Provides customer service to patients, families, visitors, and health care team members.
• Serves as a receptionist using service-oriented verbal and nonverbal behavior. Greets all visitors courteously with respect to social, cultural, and ethnic needs, as evidenced by supervisory observation
• Positively interacts with all members of the health care team to meet the patient and family's needs.
• Acts as a resource to families/visitors by providing information about hospital services and city information (as appropriate).
• Demonstrates control in stressful situations and involves appropriate departmental representatives and resources necessary for effective problem resolution as evidenced by supervisory observation.
• Coordinates area communication systems and procedures.
• Completes secretarial duties and assigned special projects.
• Participates in achieving hospital/unit goals.
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
• Required High School Diploma or equivalent
• Preferred 2 years related experience and 6 months experience in a medical office or hospital environment
About Texas Children’s
Texas Children’s Pavilion for Women is a comprehensive obstetrics/gynecology facility and one of a select few hospitals nationwide that provides women, mothers and babies with a full continuum of high-quality, expert health care. Offering a full spectrum of maternal and fetal medicine services, including an array of fetal diagnostic procedures and highly specialized fetal surgeries, the Pavilion for Women is connected to Texas Children’s Hospital via a two-story circular sky bridge to enhance patient care by providing physicians, staff and patient families with rapid access to other pediatric subspecialists. Three private OB/GYN practices, The Family Fertility Center, The Menopause Center and The Women’s Place – Center for Reproductive Psychiatry are all housed here. Additionally, we also recently opened a community-based OB/GYN practice in Pearland.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
