Surgery Coordinator - Otolaryngology

We’re hunting for a Surgery Coordinator, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will independently perform surgery scheduling for multiple subspecialty surgical services as well as assist in the coordination of providers schedules to effectively manage patient care, while providing excellent customer care in the ambulatory setting.

 

Think you’ve got what it takes?

 

Job Duties & Responsibilities

Schedule Surgeries.

Establishes and maintains an efficient system for filing and retrieval documents weekly and timely.

Answers telephones in a professional manner, takes accurate messages, determines, and takes action necessary on messages from the public, physicians, and Hospital administration in a courteous and timely manner.

Performs patient registration procedures per department process.

Ensures that all necessary patient forms are provided and filled out for their surgery.

Communicates with patients, staff and providers regarding patient arrivals, delays, and surgery processes.

Alerts clinic staff and providers of any changes or discrepancies in patient’s scheduled surgery.

Refers all patients with insurance or funding concerns to the financial counselor or prior-authorization department.

Provides status of all surgical appointments daily to reflect arrived, cancelled, no-show, or rescheduled status.

Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g., calls escort, helps with paperwork as needed.

Receives completed medical records and follows up with providers to obtain missing medical records.

Works with patients and family during clinic to determine date of surgery.

Serves in key role to assure most efficient patient throughput from clinic to the operating room.

Coordination of Schedules.

Customer Service and communication.

Performs other job-related functions.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

 

Skills & Requirements

Required H.S. Diploma or GED

Required 3 years Healthcare experience (medical assistant, front desk specialist, administrative assistant) with preferred prior work in an Ambulatory Clinic environment 

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.