Front Office Specialist II - TCUC Bee Cave

We are searching for a Front Office Specialist II Urgent Care — someone who works well in a fast-paced setting. In this position, you will be responsible for both clinical and non-clinical duties. Gathers information, assesses, and provides direct care to patients. Works collaboratively with other members of the healthcare team to render population appropriate care for low-acuity pediatric patients.  

Think you’ve got what it takes?

Job Duties & Responsibilities

Assists with the collection of patient/family data.

Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol.

Collects and documents vital signs, height/weight, and reason for visit.

Graphs data per site protocol.

Documents current medications, allergies, and other information per site protocol with 100% accuracy.

Uses scripting where appropriate.

Adheres to standards of behavior.

Coordinates referrals, ensuring that the family has contact information for referral and any necessary documentation needed for the referral.

Provides general patient care.

Administers medication and immunizations.

Collects Specimens and Performs Laboratory Test.

Provides operational support, performs reception duties & screens phone calls.

Reviews billing information & Process patient payments.

Maintains integrity of medical record and monitors patient information and other practice data.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Skills & Requirements

Required H.S. Diploma or equivalent.

Preferred Graduation from a medical assisting or emergency medical technician program.

Required BLS - Cert-Basic Life Support by the American Heart Association

2 years related experience 

About Texas Children’s

Texas Children’s presence in Austin helps support a pediatric population of more than half a million and keeps kids healthy and happy from birth to adulthood. Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 15 Texas Children’s Pediatric primary care practices in the greater Austin area providing full-service family care including routine childhood immunizations, well visits, and sick care. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services. Texas Children’s Hospital North Austin, is our new state-of-the-art facility providing world-class pediatric and maternal care to Austin families.

To join our community of more than 15,000 dedicated team members, visit texaschildrenspeople.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.