Manager Child Life, Creative Arts and Education - Cancer Center

We’re searching for a Manager of Clinical Support Services, someone who works well in a fast-paced setting. In this position you will o provide accountability for the clinical, operational, and human resources activities associated with the Child Life Department (Child Life Specialists, Activity Coordinators, Animal Assisted Therapy Coordinators, Program Support Coordinator, Library Coordinators) to include Creative Arts (Music Therapists, Art Therapists, Child Life Media Producers, Patient Technology Coordinators) and Education (School Coordinators, contracted local independent school district instructors) programs. The Clinical Support Manager ensures and advocates for delivering high-quality, family-centered care at the department level and throughout the organization by establishing collaborative relationships with system leadership.

Think you’ve got what it takes?

Job Duties & Responsibilities

Coordinates patient care needs and collaborates with appropriate members of the health care team to achieve desired clinical outcomes and management of care across the continuum.

Creates and facilitates adherence among all Child Life, Creative Arts and Education professional and clinical disciplines to achieve desired outcomes.

Demonstrates effective communication skills with health care team and works to eliminate communication barriers.

Serves as a liaison between physicians, families, nursing team and ancillary departments to ensure delivery of high-quality care.

Maintains clinical competency by ensuring that the psychosocial and developmental needs of the patient are met, within a family-centered environment to promote safe and appropriate transitions of care.

Responsible for routine decisions, including shift oversight consisting of staff and resource utilization related to the delivery of high-quality care and customer service.

Monitors, facilitates and ensures the delivery of quality, safe and efficient patient care.

Monitors WHPUOS metrics and determines allocation of new or backfill FTEs.

Maintains relationships with philanthropic partners ensuring strong stewardship of the relationship.

Develops and contributes to department goals aligning with organizational priorities. Communicates the organization’s strategic plan for staff.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Skills & Requirements

Required bachelor's degree within clinical discipline in areas of clinical support services with a preferred master's degree within clinical discipline in areas of clinical support services

Required Licenses/Certifications

CCLS - Cert-Cert Child Life SCLST by the Association of Child Life Professionals (ACLP)

MT-BC - Music Therapy-Board Cert by the Certification Board for Music Therapist

ATR-BC - Art Therapist-Board by the Certified Art Therapy Credentials Board

Required 4 years' experience as a Child Life Specialist, BC Music Therapist, or BC Art Therapist

Preferred 1 year Management/Leadership experience 

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.