Security Officer - Lieutenant - Northeast Community Patrol (Days)

We’re looking for a Lieutenant Security Officer, someone who’s ready to grow with our company. In this position you will lead, motivate, train, and supervise security teams in protecting the staff, patients, visitors and assets of hospital. Support hospital by providing a visible supervisory responsibility in planning, organizing, directing and supervising the work performed by subordinate personnel. Provides day-to-day supervision of department operations at assigned locations and conducts routine inspections of personnel protection equipment and department authorized firearms and document as needed. To efficiently handle customer inquiries, requests for assistance and ensure smooth traffic flow. To provide support to the Security Operations Manager and security department by providing input and recommendations to improve daily operations and policies and procedures. Performs patrol duties, covers shift, provides breaks to Officer on POSTs when necessary and takes decisive actions during shift operations.

Think you’ve got what it takes?

Job Duties & Responsibilities

• Assists in conducting Basic Training, Department Training and In-Service Training as needed.  
• Assigns available personnel in an efficient manner, ensuring minimum staffing levels are achieved in accordance with departmental guidance.  
• Ensures that the Security Services’ primary responsibilities of securing designated posts, actively patrolling the hospital campus, and facilitating smooth traffic flow are carried out in a professional manner and customer service-oriented fashion.
• Assists with Pedestrian Assistance post as requested or scheduled to ensure that post is staffed at all times.
• Ensures that all equipment; to include radios and keys are functional at the beginning of shift and during all shifts and reports any variances to management.  
• Responsible for maintaining and consistently reviewing/updating the staffing calendar to ensure that minimum security coverage is met at all times.
• Escalates any requests for additional, overtime, or gap coverage to operations manager on a proactive basis to allow for the appropriate scheduling of resources.
• Proactively communicates with all shift supervisors across all shifts, and requests assistance with coverage well enough in advance to allow for scheduling and to ensure that all minimum staffing requirements are maintained.
• Observes and reports on all conditions inside and outside of the Hospital for potential threats to the safety of patients, visitors, employees and medical staff.  
• Supervises, trains and evaluates Sergeants, commissioned officers, security officers, on an assigned shift
• Promotes customer and public relations as a priority through a professional appearance and demeanor in the execution of responsibilities.
• Safely operates and maintains Texas Children’s Hospital owned vehicles as directed by departmental procedures.
• Responds to emergencies situation and may use the AED, or assist in providing basic life support, and or utilize Personal Protective Equipment
• Attends and completes hospital and departmental required training. Successfully completes all necessary exams for initial and ongoing certifications.

Skills & Requirements

• Required H.S. Diploma or GED
• Preferred associate's degree
• Required LCSO - Commissioned Security Officer Texas Department of Public Safety - Private Security Board, acquired within 90 days of entering the role
• Required CAHSO - Certified Advanced Healthcare Security Officer International Association for Healthcare Security & Safety (IAHSS), acquired within 90 days of entering the role.
• Required TDR - Texas Driver's License State of Texas, acquired within 90 days of entering the role
• Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas Children's Fleet Safety Policy and Procedure by the job entry date. Must also maintain a clear driving record
• Must pass a Physical Fitness Test performed by Texas Children's Employee Health Services and/or an affiliate by the job entry date
• Preferred Firearms qualification - State of Texas
• Preferred BLS - Cert-Basic Life Support American Heart Association; Within 90 days of entering the role
• Required 4 years of Security, law enforcement, or military experience
• A bachelor's degree may substitute for 2 years of the required security, law enforcement, or military experience 

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.