Systems Specialist (NOC Analyst)

We’re looking for a Systems Specialist, someone who’s ready to grow with our company. In this position, you will initiate proper job execution and monitor network devices and systems according to computer operations policies and procedures. This position is responsible for recommending technical solutions for monitoring, data backup, and troubleshooting issues. This position reviews proposed and actual solutions to machine modifications and additional equipment to increase the capacity and throughput of data backups, recommends solutions and modifications.

Think you’ve got what it takes?

Job Duties & Responsibilities
•    Monitors and maintains system performance of Servers and/or Network equipment.
•    Monitors performance of network devices and systems using the appropriate monitoring tools.
•    Reviews monitoring reports and investigates potential technical issues.
•    Isolates performance bottlenecks and corrects where appropriate according to departmental standards as defined in the operator’s manual.
•    Reports to responsible department on potential required capacity modifications.
•    Implements minor changes as requested following departmental policies and procedures.
•    Investigates, initiates and executes scheduled and requested task and health checks.
•    Resolves technical issues involving network devices, servers and the software which operates it, supporting high availability applications.
•    Monitors and maintains tape library and coordinate offsite storage of tapes.
•    Installs server or network hardware.
•    Installs and maintains remote access and firewall equipment.
•    Coordinates the establishment of network to host connection.
•    Performs other essential job-related duties.

Skills & Requirements
•    H.S. Diploma or GED required
•    Associate's degree preferred
•    Bachelor's Degree preferred
•    CCNA-DC - Cisco Cert Nwk Assoc Data Ctr by Cisco preferred
•    CCNA-RS - Cisco Cert Nwk Asc RouteSwitch by Cisco preferred
•    MCSA - Microsoft Cert System Admin by Microsoft preferred
•    CISSP - Cert.Info.Sys Security Profes. Preferred
•    4 years network or server administration experience required
•    Bachelor’s degree in an information technology discipline can substitute for the experience requirement

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.