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Administrative Support
Clerical Secretary
Houston, TX, US
We’re searching for a Clerical Secretary, someone to perform receptionist and secretarial responsibilities for the Perioperative Department and represent Texas Children's Hospital utilizing exemplary customer service skills with all patients, families, visitors and health care team members.
Think you’ve got what it takes?
- Knowledge of basic receptionist/secretarial functions and medical terminology
- Ability to demonstrate excellent customer service and problem-solving skills information systems.
- Type 40wpm is needed for this role
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
- Required High School Diploma or equivalent
- Preferred 2 years related experience and 6 months experience in a medical office or hospital environment
Job Duties & Responsibilities
- Provides customer service to patients, families, visitors, and health care team members.
- Serves as a receptionist using service-oriented verbal and nonverbal behavior. Greets all visitors courteously with respect to social, cultural, and ethnic needs, as evidenced by supervisory observation
- Positively interacts with all members of the health care team to meet the patient and family's needs.
- Acts as a resource to families/visitors by providing information about hospital services and city information (as appropriate).
- Demonstrates control in stressful situations and involves appropriate departmental representatives and resources necessary for effective problem resolution as evidenced by supervisory observation.
- Coordinates area communication systems and procedures.
- Completes secretarial duties and assigned special projects.
- Participates in achieving hospital/unit goals.
About Texas Children’s
Texas Children’s Hospital West Campus is Houston’s first community hospital designed, built and equipped exclusively for children in one of the city’s most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
