Director of Nursing - Emergency Center & Clinical Support Operations

We're searching for a Director of Nursing - Emergency Center & Clinical Support Services, someone who works well in a fast-paced setting. In this position, you'll provide 24-hour accountability for the clinical, administrative and human resources activities within designated clinical service(s), and ensure the delivery of high-quality, cost-effective, developmentally appropriate patient care in a family-centered care environment.

Think you’ve got what it takes? 
 

Responsibilities:

• Ensure the delivery of safe, high-quality, age -appropriate, cost-effective care and/or service within a family-centered care environment, as measured by variance analysis reports, revenue enhancement/expense reduction, patient satisfaction scores, patient complaints, regulatory compliance, and new programs/initiatives
• Lead/participate in quality improvement projects to enhance patient care delivery and/or patient satisfaction
• Mentor other leaders to enhance their performance and promote the ongoing development of staff as measured by observation, records of development sessions, and feedback from leaders and staff
• Establish and maintain effective working relationships with medical leadership, direct reports and appropriate interdepartmental liaisons to ensure the achievement of identified goals
• Ensure creation of a work climate that fosters employee participation, satisfaction and organizational commitment as measured by annual employee survey results, turnover rates, and employee initiatives
• Identify, provide and create opportunities for all staff's ongoing professional development to provide a consistent level of service
• Develop and prioritize service-based goals that support our strategic plan as measured by direct observation
• Ensure regulatory compliance with all applicable regulatory entities such as the Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), Texas Department of Health and Human Services (THHS), etc. 
• As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards

Skills & Requirements

• Bachelor’s degree in nursing and master’s degree in nursing, business, or healthcare related field required
• Licenses and certifications:
• RN - Lic-Registered Nurses by Texas Board of Nursing or Nursing Licensure Compact required
• CNL - Cert-Clinical Nurse Leader by American Association of Colleges of Nursing preferred
• Completion of certification within 1 year of assuming the role preferred
• 5 years of nursing experience, including 3 years of management/leadership experience required

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.