We are searching for a Medical Assistant II - Outpatient Ambulatory Clinic in Austin, TX-- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care.
“As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.”
Think you’ve got what it takes?
Qualifications
- One of the following certifications are required
- CCMA- Certified Clinical Medical Assistant certificate from the National Health career Association required
- CMA-AAM- Certified Medical Assistant from the American Association of Medical Assistants
- EMT Certified Emergency Medical Technologist from the Texas Department of State and Health Services required
- EMT-A Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services required
- EMT-B Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services required
- EMT-I Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required
- EMT-P Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required
- LIC PAR- License Paramedic from the Texas Department of State and Health Services required
- NCMA- National Medical Assistant Certification from the National Center for Competency Testing required
- NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals required
- RMA- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants required
- 2 years of related experience required
- High School Diploma or GED required
Responsibilities
- Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
- Performs patient registration procedures per clinic process
- Utilizes the patient management system to mark the arrival of patients and opens accounts
- Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status
- Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures
- Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process
- Assists with patient escorts and helps with paperwork as needed
- Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope