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Information Services

Configuration Analyst (Epic Tapestry)

Houston, TX, US
    Position: Configuration Analyst (Epic Tapestry)
    Talent Area: Information Services
    Full/Part Time: Full time
    Location: Houston, TX, US
    Department: Configuration Team
    Shift: 8a-5p
    Job ID: 413985

We’re searching for a Configuration Analyst - someone who works well in a fast-paced setting. In this position, you will be responsible for the activities related to system updates, new health plan implementations and conversions within Business Operations. Designs configurations solutions to meet new business requirements and performs updates for either benefits, coding, contracts, fee schedules or claim editing rules in adherence with business policies and state requirements.
We are seeking a qualified candidate with experience in building Benefits and Contracts within Epic Tapestry. The ideal candidate will also have a strong background in claims management, processing, or appeals. While familiarity with Texas Medicaid is not required, it would be considered a significant asset to the role.

Think you’ve got what it takes?

Job Duties & Responsibilities
•    Performs daily configuration changes in claim adjudication systems.
•    Analyzes incoming requests and designs configuration solutions to meet business requirements.
•    Performs configuration changes for coding, contracts, benefits, fee schedules and claim editing rules as needed.
•    Creates testing scenarios to demonstrate efficiency of proposed configuration solutions.
•    Maintains thorough and concise documentation for tracking of all contracts, benefit, fee schedule and claim editing rule changes related to Change Control Management or issues for quality audit purposes.
•    Executes configuration changes in an accurate and timely manner to meet the department’s standards for quality and service level agreements.
•    Assists with the development of configuration standards and best practices.
•    Identifies claims impacted by configuration changes done in the system and sends reports to the claims administration department for reprocessing.
•    Monitors pended claims and work queues to update appropriate systems. Responsible for escalating identified issues, making recommendations, and assisting with implementing configuration changes to improve accuracy and efficiency of processes.
•    Handles fluctuating volumes of work and prioritizes work to meet deadlines and user needs of the Health Plan.
•    Performs system configuration design analysis associated with projects.
•    Analyzes configuration errors and identifies required modifications.
•    Supports new system implementations and upgrades.
Skills & Requirements
•    Required H.S. Diploma or GED with a preferred bachelor's degree
•    2 years Managed care, claims processing, and/or configuration of benefits/contracts/fee schedules/medical policy payment rules experience
•    A bachelor's degree may substitute for the required work experience.
Additional Information:
•    This is a hybrid/remote role. Couple of days onsite every week may be required. 

About Texas Children’s

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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