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Professional - Non-Clinical
Manager of Ambulatory Clinics
Houston, TX, US
We are searching for a Manager of Pediatric Ambulatory Clinics – someone who works well in a fast-paced setting. In this position, you’ll manage and lead daily clinic operational support staff and personnel activities. This role will collaboratively work to support and enhance operational workflows for multiple sub-specialty clinics.
Think you’ve got what it takes?
Qualifications:
• High School Diploma or GED required
• Master’s degree or in active pursuit of such advanced degree preferred
• 6 years of healthcare experience
• Some supervisory experience preferred
• Experience in analyzing and enhancing workflows and KPI's preferred
• Bachelor’s degree may substitute for four (4) years of experience
• Master’s degree may substitute for two (2) years of experience
Responsibilities:
• Demonstrates effective communication skills with the health care team and works to eliminate communication barriers
• Serves as a liaison between physicians, families, clinical staff and ancillary departments to promote high patient, physician and other team member satisfaction
• Ensures continuity in the standard of care by participating in hospital-wide committees as appropriate
• Monitors staffing requirements and productivity levels by establishing staffing guidelines based on patient needs and budgetary guidelines and reviewed at least annually
• Participates in the decision-making processes for hiring new employees
• Coaches and develops using an inter-disciplinary approach to individual team members by providing structured feedback for each staff member through yearly development plans and formal follow-up at least twice a year
• Assists in the development of professional and operational staff along the novice to expert continuum
• Assures staff competencies specific to job based on initial orientation, ongoing training modules, and regular competency assessments
• Demonstrates accountability for cost-effective management of resources (equipment and supplies) while ensuring the department achieves patient care goals
• Contributes to the delivery of quality, cost-effective patient care within the family-centered care environment by participating in and or leading one (1) performance improvement activity a year that improves clinical outcomes, patient flow, customer satisfaction or employee satisfaction
• Ensures that all accrediting agencies’ requirements specific to your department are fulfilled but also understand the linkage between your department’s requirements and those of the integrated delivery system
About Texas Children’s
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.
Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 14,000+ dedicated team members, visit
texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at
infinitepassion.org.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
