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Registered Nurse

Supervisor Care Coordination (Registered Nurse)

Houston, TX, US
    Position: Supervisor Care Coordination (Registered Nurse)
    Talent Area: Registered Nurse
    Full/Part Time: Full time
    Location: Houston, TX, US
    Department: Care Coordination Admin
    Shift: 8:00 AM - 5:00 PM
    Job ID: 412585

We are searching for a Supervisor Care Coordination (RN) - MDCP for The Health Plan – someone who works well in a fast-paced setting. In this position, you will supervise front line staff by directing the activities for the team, handle customer concerns and issues that require a high degree of appropriate knowledge, creativity, research and communication with internal and external resources, and assist with the management of incoming call traffic. Additionally, you will ensure resources are utilized efficiently, in accordance with program objectives, key performance indicators and in ways that consistently promote customer quality and satisfaction and lessen the probability of customer complaints by managing problems referred by Member Service Representatives or other staff.

Think you’ve got what it takes?

•    Supports the care management, population health, and/or behavioral health daily operations
•    Conducts initial and on-going system training for Case Management staff
•    Participates in quality initiatives and performance management
•    Supervision of daily operations

•    Bachelor's Degree – Nursing (BSN)
•    RN - Registered Nurse - Texas Board or Nursing or Nurse Licensure Compact
•    One year Managed care experience
•    Three years progressively responsible professional experience in population health, community public health, ambulatory care, or healthcare administration

About Texas Children’s

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.

To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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