Clinical Nurse Coordinator - Heart Center

We are looking for and Clinical Nurse Coordinator (RN) – Heart Center - to focus on the Heart Center.  Providing daily customer service and relationship building will be essential, as well as managing communications will be important to this role.   Collaborates with ancillary departments to ensure timely and appropriate care, with almost no face-to-face patient interaction. 

Think you have what it takes?

• to work within the Heart Center Access Team, a group of individuals focused on the support of incoming high acuity referrals, and facilitation of communication of clinical milestones and progress with external referring providers.  

Required Education

• Bachelor’s Degree – Nursing (preferred) 

Required License  

• RN- Texas Board of Nursing and Nursing Licensure and compact
• BLS- certificate Basic Life Support from AHA

Required Experience

• 2 yrs. Nursing experience
• Experience with High Acuity patients is preferred. (ICU, ER or CVICU) 

Knowledge and Skills

• Excellent Customer service skills 
• Excellent communication skills. 
• Knowledge of nursing and surgical procedures. 
• The ability to effectively utilize Microsoft Office applications (Outlook, Word, and Excel). 
• The ability to problem solve and multi-task. 
• The ability to work independently. 

Specific Duties 

• Utilizes evidence-based nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards, and organizational policies and procedures.
• Determines which standards of care and practice apply to the patient; coordinates and communicates this information to other health care team members, in order to meet patient needs. 
• Coordinates visits with physicians, ensures appropriate consultations in hospital by working with the Coordinators. 
• Coordinates visits with diagnostic imaging department and appropriate sub-specialists. 
• Coordinates initial education of patients by phone. 
• Assists intake coordinator with initial appointment. 
• Assists with pre-approval of procedures through conversations with insurance verifiers and case managers if necessary. 
• Ensures appropriate patients are presented at weekly multi-disciplinary case conference for care plan design and care coordination.
• Provides follow-up to referring physicians through written documentation based on recommendations for clinical management discussed at the weekly multidisciplinary conference. 
• Uses appropriate evidence-based assessment, complex interviewing techniques and instruments related to ambulatory care nursing in collecting pertinent patient, family, or population specific data. 
• Coordinates communication among the coordinators and or other staff
• Assists marketing team to create awareness of the services associated with the department and promotes brand identity.
• Formulates, implements, and documents individualized teaching plan based on patient/family assessment 
• Documents the care plan using standardized, understandable, readable language and recognizable terminology while using the plan to provide direction for other clinical members of the ambulatory nursing health care team. 

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