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Professional - Non-Clinical

Manager of Family Support Services

The Woodlands, TX, US
    Position: Manager of Family Support Services
    Talent Area: Professional - Non-Clinical
    Full/Part Time: Full time
    Location: The Woodlands, TX, US
    Department: WOO Bus Ops & Suppt Svcs Admin
    Shift: 8am-5pm
    Job ID: 411033

We are searching for a Manager of Family Support Services -- someone who works well in a fast-paced setting. In this position, you will manage and lead the daily operations, administrative and human resources activities for volunteer and screener services.

Think you’ve got what it takes?

Minimum qualifications:

  • Bachelors degree required
  • Masters degree preferred
  • 5 years' healthcare or patient support services required
  • 1 year leadership experience preferred


  • Manages daily operations of Volunteer and Screening Services. 
  • Develops and maintains effective working relationships with staff, peers and “customer” teams. 
  • Develops, maintains and prioritizes departmental based goals/ success indicators in each area of service
  • Special business, financial, or operations projects for Support services or other departments as assigned 
  • Act as a point of contact for coordination of Friends and Family patients and visitors at the campus 
  • Act as a point of contact for the Development department for campus specific needs Accountability 
  • Maintains regulatory readiness. 
  • Ensures that JC requirements specific to Family Support Services s are fulfilled, 
  • Completes timely performance appraisals for direct reports 
  • Assures that all staff complete all required training 
  • Develops and modifies job descriptions as necessary

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