Medical Assistant I Ambulatory

We are searching for a Medical Assistant — someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in Texas Children's Hospital various ambulatory setting promoting cost effective, age appropriate, safe and high-quality family-centered care.

Think you’ve got what it takes?

Job Duties & Responsibilities

• Welcome and communicate effectively with patients, families, staff and physicians
• Respond to customer questions w/prompt information related to appointment status, wait time or unanticipated problems
• Ensures efficient patient flow
• Participate in planning optimal patient flow by monitoring provider schedules and communicating potential or actual problems
• Receive notification of patient's arrival and ready to room status from tracking system
• Perform spirometry without medications
• Inform patients, staff and providers of delays in patient flow that are occurring inside and outside of clinic
• Track prolonged wait times for patients in waiting room and investigates cause
• Document in medical records as appropriate
• Document pertinent information in the medical record such as current immunizations, allergy status, vital signs, current medications, etc.
• Responsibility for lab functions including point of care testing and phlebotomy
• Cross train and assist with clerical duties as requested
• Observe and enforce guidelines for infection control (includes cleaning toys and tables)

Skills & Requirements

• Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption
• H.S. Diploma or GED Required
• Technical diploma from a medical assisting or emergency medical technician program preferred  
• Health Care or Pediatric Experience Preferred