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New hospital coming in early 2024

Medical Assistant

Medical Assistant I Ambulatory

Austin, TX, US
    Position: Medical Assistant I Ambulatory
    Talent Area: Medical Assistant
    Full/Part Time: Full time
    Location: Austin, TX, US
    Shift: M-F 8a-5p, shifts can vary slightly
    Job ID: 408862

We are searching for a Medical Assistant — someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in Texas Children's Hospital various ambulatory setting promoting cost effective, age appropriate, safe and high-quality family-centered care.

Think you’ve got what it takes?

Job Duties & Responsibilities

  • Welcome and communicate effectively with patients, families, staff and physicians
  • Respond to customer questions w/prompt information related to appointment status, wait time or unanticipated problems
  • Ensures efficient patient flow
  • Participate in planning optimal patient flow by monitoring provider schedules and communicating potential or actual problems
  • Receive notification of patient's arrival and ready to room status from tracking system
  • Perform spirometry without medications
  • Inform patients, staff and providers of delays in patient flow that are occurring inside and outside of clinic
  • Track prolonged wait times for patients in waiting room and investigates cause
  • Document in medical records as appropriate
  • Document pertinent information in the medical record such as current immunizations, allergy status, vital signs, current medications, etc.
  • Responsibility for lab functions including point of care testing and phlebotomy
  • Cross train and assist with clerical duties as requested
  • Observe and enforce guidelines for infection control (includes cleaning toys and tables)

Skills & Requirements

  • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption
  • H.S. Diploma or GED Required
  • Technical diploma from a medical assisting or emergency medical technician program preferred  
  • Health Care or Pediatric Experience Preferred  

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