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Information Services

Business Systems Analyst I

Houston, TX, US
    Position: Business Systems Analyst I
    Talent Area: Information Services
    Full/Part Time: Full time
    Location: Houston, TX, US
    Department: Adm Perioperative Services
    Shift: 8am - 5pm
    Job ID: 408833

We are searching for a Business Systems Analyst I – someone who works well in a fast-paced setting. In this position, you will develop clinical/business solutions by investigating processes to understand data and communications flow with individual tasks and transactions and to manage the ongoing maintenance of applications. This role will investigate processes to meet end-user needs within Texas Children's.  Additionally, provide financial systems support, coordinate system upgrades, and provide other system support for Texas Children's. TCP/TCUC role may require evening/weekend work as well as travel to practices sites, including but may not be limited to travel within Houston and Austin


Think you’ve got what it takes?


Job Duties & Responsibilities

Collaborates with internal core stakeholders to identify system issues and process needs, and ensures EMR and other systems are being optimized

Assists users in determining specific requirements to increase system effectiveness

Analyze and evaluate existing and /or proposed systems

Document the current state into future states of clinical/business processes

Assists in vendor analysis and selection

Investigate alternative solutions including feasibility studies using results from vendor analysis/evaluations

Uses data to identify trends, patterns, and opportunities for the business/clinical operations

Engages users in analysis and evaluation of functional models and prototypes; identifies dependencies

Supports continued system maintenance and optimization

Provides input to project upgrades and optimization

Develops, schedules, and facilitates test plans for hardware, network, integration, user acceptance, and parallel usage for end-users

Updates/develop downtime procedures for end-users

Develops training programs and materials/documentation for all user types

Reviews and tests systems for conformance to functional and performance requirements

Identifies the impacts and dependencies for optimization and upgrades

Demonstrates efficiencies of the new system and provides feedback to teams

Analyzes impact on users and determines if additional training is required

Analyze system problems and modifications

Analyzes the use of existing systems to identify and resolve problems

Evaluates business procedures and problems for process improvement

Recommends modifications to application design or current procedures to maximize advantages of existing resources

Assists users to resolve problems with application use

Documents issues, activities, and solutions employing standard methodology and utilities

Coordinates training of systems

Develops and maintains training materials and training environment for systems training

Assists with upgrade testing

Analyzes impact on users and determine if additional training is required

Communicates with vendors to address problems and resolutions

Schedules sessions with users to view new systems and upgrades

Assists with the development and training of new hires and existing employees


Skills & Requirements

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.  

Required H.S. Diploma or GED. Preferred bachelor's degree in computer science, business administration, healthcare administration, or nursing

2 years’ experience in information systems 

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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