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We are searching for a Business Systems Analyst I – someone who works well in a fast-paced setting. In this position, you will develop clinical/business solutions by investigating processes to understand data and communications flow with individual tasks and transactions and to manage the ongoing maintenance of applications. This role will investigate processes to meet end-user needs within Texas Children's. Additionally, provide financial systems support, coordinate system upgrades, and provide other system support for Texas Children's. TCP/TCUC role may require evening/weekend work as well as travel to practices sites, including but may not be limited to travel within Houston and Austin
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Job Duties & Responsibilities
Collaborates with internal core stakeholders to identify system issues and process needs, and ensures EMR and other systems are being optimized
Assists users in determining specific requirements to increase system effectiveness
Analyze and evaluate existing and /or proposed systems
Document the current state into future states of clinical/business processes
Assists in vendor analysis and selection
Investigate alternative solutions including feasibility studies using results from vendor analysis/evaluations
Uses data to identify trends, patterns, and opportunities for the business/clinical operations
Engages users in analysis and evaluation of functional models and prototypes; identifies dependencies
Supports continued system maintenance and optimization
Provides input to project upgrades and optimization
Develops, schedules, and facilitates test plans for hardware, network, integration, user acceptance, and parallel usage for end-users
Updates/develop downtime procedures for end-users
Develops training programs and materials/documentation for all user types
Reviews and tests systems for conformance to functional and performance requirements
Identifies the impacts and dependencies for optimization and upgrades
Demonstrates efficiencies of the new system and provides feedback to teams
Analyzes impact on users and determines if additional training is required
Analyze system problems and modifications
Analyzes the use of existing systems to identify and resolve problems
Evaluates business procedures and problems for process improvement
Recommends modifications to application design or current procedures to maximize advantages of existing resources
Assists users to resolve problems with application use
Documents issues, activities, and solutions employing standard methodology and utilities
Coordinates training of systems
Develops and maintains training materials and training environment for systems training
Assists with upgrade testing
Analyzes impact on users and determine if additional training is required
Communicates with vendors to address problems and resolutions
Schedules sessions with users to view new systems and upgrades
Assists with the development and training of new hires and existing employees
Skills & Requirements
Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.
Required H.S. Diploma or GED. Preferred bachelor's degree in computer science, business administration, healthcare administration, or nursing
2 years’ experience in information systems
About Texas Children’s