Patient Care Nurse Manager - Outpatient Pavilion Ambulatory clinic

We are searching for a Patient Care Manager Nursing with our Texas Children's Outpatient Pavilion Ambulatory clinics- someone who works well in a fast-paced hospital setting. In this position, you’ll maintain accountability for clinical and personnel activities and to provide support to the Director, Medical Director and Practice Administrator for outpatient clinic operations. As our Patient Care Manager you will participate in the delivery of high quality, family-centered and developmentally appropriate patient care at the clinic level. Lastly, you will provide leadership to direct clinic patient flow, staffing and clinical quality in collaboration with physician and administrative outpatient leaders.

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Qualifications

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.

• Current RN Licensure by the Texas Board of Nurses
• Bachelor’s Degree in Nursing required
• Two (2) years of nursing experience required
• Basic Life Support required (American Heart Association)

Responsibilities

• Coordinates and collaborates outpatient clinical operations and patient care needs with appropriate members of the healthcare team to achieve desired clinical outcomes and management of care across the continuum
• Demonstrates effective communication skills with health care team and works to eliminate communication barriers
• Serves as a liaison between physicians, families, nursing staff and ancillary departments
• Monitors current and projected patient volumes and clinical processes via data collection and observation
• Effectively and succinctly compiles, analyzes, and presents data to diagnose process improvement opportunities and goals to team and department
• Uses data to make decisions for staffing effectiveness
• Observes, identifies, and addresses human resources issues for assigned staff
• Coaches, counsels and develops staff to ensure the delivery of high quality patient care
• Maintains clinical competency by ensuring that the physiologic, psychosocial, and developmental needs of the patient are met within a Family-Centered care environment
• Supports the implementation of clinic goals (in collaboration with physician and clinic leadership) and communication of the organization’s strategic plan to staff
• Participates in clinic-based quality initiatives for the purpose of developing and monitoring clinical outcomes that demonstrate nursing excellence
• Provides direct patient care to support outpatient clinical operations and patient flow

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