Care Coordinator-Behavioral Health

We are searching for a Care Coordinator.  Someone who works well in a fast-paced setting. In this position, you will assess, plan, implement, monitor and evaluate the options and services required to meet an individual’s health needs utilizing a collaborative approach. Additionally, you will provide comprehensive on-going case management services to patients by coordinating and managing care of patients to meet multiple service needs cross the continuum of care. You will also ensure optimal patient outcomes that address quality, service, customer satisfaction and cost effectiveness. The care coordinator will partner with the physician to establish care and allocate resources associated with the patient’s risk assessment and assist the patient/patient’s family in coping with illness by optimizing the patient’s/family’s self-care abilities and supporting their consumer rights.

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Qualifications

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.

Bachelor’s degree in nursing or associate degree in nursing with acceptance or current enrollment in a BSN program and signed agreement or technical diploma in nursing with acceptance or current enrollment in a BSN program or be enrolled in a nursing bridge program working toward an MSN verified BSN-equivalency is required.
RN and BLS required.
PEARS, CCM, ACM preferred.
3 years’ nursing experience in an acute care setting required.
3 years’ experience in community health, complex pediatric patient care, home care, case management, managed care, or utilization review preferred.
Discharge planning experience preferred.

Responsibilities

Assesses, develops, implements, and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings.
Ensures quality, cost-effective use of resources and facilitates access to care.
Collaborates with community health education/outreach organizations and providers to promote health for children with complex healthcare needs.
Engages in professional development.
Prepares and monitors outcome data to assist in identification of improvement opportunities.
Demonstrates commitment to team, flexibility, professional interpersonal, communication, critical thinking, and customer service skills.
Uses positive and effective interpersonal skills when dealing with patients/families, visitors, peers, and other healthcare team members.
Serves as a patient/family advocate while caring for patients and collaborating with other healthcare team members.
Assists in creating a positive work environment that promotes productivity, mentoring, teamwork, and cooperation.
Participates in the orientation and training of new department members.

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