LyTorre is The Difference – in step with patients and families to build connections and trust.LyTorre is The Difference
We’re hunting for a Clerical Secretary, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will perform receptionist and secretarial responsibilities for the unit/department and represent Texas Children's Hospital utilizing exemplary customer service skills with all patients, families, visitors, and health care team members.
Think you’ve got what it takes?
Job Duties & Responsibilities
Provides customer service to patients, families, visitors, and health care team members.
Serves as a receptionist using service-oriented verbal and nonverbal behavior. Greets all visitors courteously with respect to social, cultural, and ethnic needs, as evidenced by supervisory observation
Positively interacts with all members of the health care team to meet the patient and family's needs.
Acts as a resource to families/visitors by providing information about hospital services and city information (as appropriate).
Demonstrates control in stressful situations and involves appropriate departmental representatives and resources necessary for effective problem resolution as evidenced by supervisory observation.
Coordinates area communication systems and procedures.
Completes secretarial duties and assigned special projects.
Participates in achieving hospital/unit goals.
Skills & Requirements
Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees unless approved for a medical or religious exemption.
Required H.S. Diploma or equivalent
Preferred 2 years related experience and 6 months experience in a medical office or hospital environment
About Texas Children’s