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We are searching for a Medical Assistant II - someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in the ambulatory setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care.
Think you’ve got what it takes?
Qualifications:
Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.
College degree preferred
CCMA, CMA-AAM, CMA-C, EMT, EMT-A, EMT-B, EMT-I, EMT-P, LIC PAR, NCMA, NRCMA, RMA-AAH, RMA-AAMP, RMA-AMT, or RMA-ARMA certification required
2 years related experience required
Experience in a healthcare setting or customer service-focused industry preferred
Outpatient clinic operations experience preferred
Responsibilities:
Demonstrates positive and effective interpersonal skills, communication, and customer service skills
Collaborates with clinic staff to ensure efficient patient flow
Provides high quality, cost-effective patient care in collaboration with clinicians and in conjunction with the patient/family
Collects and processes specimen according to manufacturer instructions and using proper technique
Completes check out for patients and families
Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait and alone time
Ensures proper environment of care by observing and enforcing infection control policies in administering care, and promoting safety of all patients and personnel
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