Learn more about our Austin expansion

New hospital coming in early 2024

Administrative Support

Patient Navigator

Houston, TX, US
    Position: Patient Navigator
    Talent Area: Administrative Support
    Full/Part Time: Part time
    Location: Houston, TX, US
    Department: WC Clinical Nutrition Services
    Shift: shifts will vary
    Job ID: 408044

We are searching for a Patient Navigator  – someone who works well in a fast-paced setting. In this position, you will provide support for the coordination of patient care activities and assist patients navigate through all the steps in obtaining the necessary and appropriate care. Additionally, you will ensure a seamless transition from inpatient to the post-discharge follow-up in the outpatient clinic, liaise with the patients/families and required outpatient services, and assist the patient with coping with their illness.


Think you’ve got what it takes?


Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption

High school diploma or GED
1 year experience in a health care setting, including being a personal caregiver or in home health
Bilingual in Spanish and English preferred
Experience with EPIC highly preferred
Previous experience with Medicaid (Title 19) a plus
Experience working within a clinic setting and/or home health setting preferred



Develop a relationship with the patient/their family prior to discharge and facilitate the inpatient-to-outpatient transition, communicate with the patient/family during initial discharge period, and track the care coordination needs while they are in transition
Interview and obtain data about the patient’s progress towards their goals and work with the patient to modify an individualize the care plan (if necessary)
Serve as the primary source of contact for paneled patients and support the patient hand-off to the multidisciplinary team
Schedule appointments, assist with the coordination of medical transportation, send prescriptions, and assist with DME requests
Collaborate with key stakeholders to assist with the coordination of activities
Maintain all assigned databases to ensure data is complete and accurate
Greet new patients and present new patient educational materials, and ensure proper patient understanding of all services offered
Provide assistance to the care coordinator by partnering with community organizations involved in the interests of the pediatric population and liaise with patients regarding their access to their health team members
Monitor and report patient/caregiver resource utilization, past and present treatment, and established goals (short- and long-term)
Maintain confidentiality concerning patient/family care issues

About Texas Children’s

Texas Children’s Hospital West Campus is Houston’s first community hospital designed, built and equipped exclusively for children in one of the city’s most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy.

To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Join Us


More Opportunities

Risk Attorney

Professional - Non-Clinical
Houston, TX

Philanthropy Advisor III - Corporate Relations

Administrative Support
Houston, TX

Patient Care Assistant-IRU

Patient Care Assistant
Houston, TX