Interpreter - Spanish - Otolaryngology Clinic

We are looking for a Spanish Interpreter for our Mark Wallace Tower location, someone who has strong interpretation and translation skills and who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will provide interpreting and translation services for the fast-paced Otolaryngology Clinic while presenting a positive, professional image of Texas Children's. This position will require an availability of Monday - Friday until 5pm.

Think you’ve got what it takes? 

Job Duties & Responsibilities 

• Provides oral interpreting services for Texas Children’s hospital areas including: inpatient, outpatient, day surgery and emergency center. 
• Provides oral interpreting of clinical and health care related discussions involving staff, patients, families and physicians. 
• Responds to interpreting assignments in an expedient and professional manner. 
• Maintains proper medical terminology vocabulary and fluency both in English and target language. 
• Facilitates information exchange by interpreting without editorializing and abides by a code of professional ethics. 
• Delivers video remote interpreting (VRI) devices to units/clinics as needed, and provides instruction on the use of the device. 
• Provides accurate interpretation services over the telephone for: inpatient, outpatient, day surgery and emergency center. 
• Responds to requests for telephone interpretation in an expedient and professional manner. 
• Triages telephone requests and calls and transfers to appropriate person/department. 
• Provides written translation services while following established rules pertaining to word meaning, grammar and sentence structure. 
• Accurately translates  
  • Discharge instructions upon request. 
  • Patient communication notices upon request. 
  • Patient education materials. 
  • Common area and departmental signage. 
• Ensures that interpretation appointment schedules are maintained accurately and timely. 
• Attends meetings and trainings as requested. 
• Assumes on-call duties on a rotating basis. 
• Advises medical staff and other staff of international customs and norms to enhance better relations, respect, and cooperation via departmental meetings and occasional discussion groups. 
• Assists the department secretary with phone calls and voice mails. 
• Performs minimal clerical duties as needed. 
• Assists department representative with the orientation of all services available to the international patients and their families. 
• Serves as a liaison between the international patients and families and the various service areas within the organization. 
• Tracks each scheduled appointment and provide a reminder call to family 24 hours prior to appointment. 

Skills & Requirements 

• Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption. 
• H.S. Diploma or GED Required  
• Bachelor's Degree Preferred 
• 2 years related healthcare experience required  
• 2 years healthcare interpreter experience strongly preferred 
• Medical Interpretation Certification strongly preferred
• EPIC experience preferred

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