We’re hunting for a Surgery Coordinator, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will independently perform surgery scheduling for multiple subspecialty surgical services as well as assist in the coordination of
providers schedules to effectively manage patient care, while providing excellent customer care in the ambulatory setting.
Think you’ve got what it takes?
Job Duties & Responsibilities
- Schedule Surgeries.
- Establishes and maintains an efficient system for filing and retrieval documents weekly and timely.
- Answers telephones in a professional manner, takes accurate messages, determines, and takes action necessary on messages from the public, physicians, and Hospital administration in a courteous and timely manner.
- Performs patient registration procedures per department process.
- Ensures that all necessary patient forms are provided and filled out for their surgery.
- Communicates with patients, staff and providers regarding patient arrivals, delays, and surgery processes.
- Alerts clinic staff and providers of any changes or discrepancies in patient’s scheduled surgery.
- Refers all patients with insurance or funding concerns to the financial counselor or prior-authorization department.
- Provides status of all surgical appointments daily to reflect arrived, cancelled, no-show, or rescheduled status.
- Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g., calls escort, helps with paperwork as needed.
- Receives completed medical records and follows up with providers to obtain missing medical records.
- Works with patients and family during clinic to determine date of surgery.
- Serves in key role to assure most efficient patient throughput from clinic to the operating room.
- Coordination of Schedules.
- Customer Service and communication.
- Performs other job-related functions.
Skills & Requirements
- Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption
- Required H.S. Diploma or GED
- Required 3 years Healthcare experience (medical assistant, front desk specialist, administrative assistant) with preferred prior work in an Ambulatory Clinic environment
About Texas Children’s
Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 10 Texas Children’s Pediatric primary care practices in the greater Austin area bringing world-class pediatric services to children and their families. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services, including allergy and immunology, cardiology, ophthalmology, rheumatology, pulmonology, neurology, and more. Texas Children’s also plans to build a 360,000-square-foot freestanding hospital for children and women, set to open in 2024.
Our thoughtful expansion into Austin will help support a pediatric population of more than half a million and keep kids healthy and happy from birth to adulthood.
To join our community of more than 14,000 dedicated team members, visit texaschildrenspeople.org. You can also learn more about our amazing culture at infinitepassion.org.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.