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Professional - Non-Clinical

Contract Specialist - The Health Plan

Houston, TX, US
    Position: Contract Specialist - The Health Plan
    Talent Area: Professional - Non-Clinical
    Full/Part Time: Full time
    Location: Houston, TX, US
    Regular/Temporary: Regular
    Department: Contract Administration
    Shift: 8a - 5p Monday - Friday
    Job ID: 406996

We are looking for a Contract Specialist -- someone who works well in a fast-paced setting. In this position, you will be responsible for supporting network management by completing research projects, processing and implementing provider agreements and provider changes, and answering provider calls. This position is also responsible for managing and completing major departmental projects.
Think you’ve got what it takes?

Job Duties & Responsibilities
•   Manages LOI process, prepares service forms for provider information and contract changes, works service flow queues for contract/application process
•   Monitors TMHP website for provider reimbursement changes on a monthly basis 
•   Provides ongoing support to network management department and other internal customers as needed
•   Answers network management’s main provider phone line and triage/resolve provider issues
•   Submits required reports, ad hoc reports, and completed projects to management in a timely manner
•   Demonstrates proficiency with software applications that are necessary to complete assigned tasks including but not limited to call tracking system and claims payment system as well as word processing, spreadsheet, database, and graphics software products
•   Maintains all boilerplate contracts
•   Reviews Texas Department of Insurance regulations and Texas Department of Health regulations as contractual obligations and recommends amendments to boilerplate contracts as needed 

Skills & Requirements
•   High school diploma or GED required
•   Two years’ health care or managed healthcare experience required
•   Bachelor degree may be substituted for the required experience
•   Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.


About Texas Children’s

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.

To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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