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Information Services

Configuration Analyst (Remote)

Houston, TX, US
    Position: Configuration Analyst (Remote)
    Talent Area: Information Services
    Full/Part Time: Full time
    Location: Houston, TX, US
    Regular/Temporary: Regular
    Department: Configuration Team
    Shift: 8am - 5pm
    Job ID: 406901

We’re searching for a remote Configuration Analyst -- someone who works well in a fast-paced setting. In this position, you will be responsible for the activities related to system updates, new health plan implementations and conversions within Business Operations. Designs configurations solutions to meet new business requirements and performs updates for either benefits, coding, contracts, fee schedules or claim editing rules in adherence with business policies and state requirements.

Job Duties & Responsibilities

  • Performs daily configuration changes in claim adjudication systems.
  • Analyzes incoming requests and designs configuration solutions to meet business requirements.
  • Performs configuration changes for coding, contracts, benefits, fee schedules and claim editing rules as needed.
  • Creates testing scenarios to demonstrate efficiency of proposed configuration solutions.
  • Maintains thorough and concise documentation for tracking of all contracts, benefit, fee schedule and claim editing rule changes related to Change Control Management or issues for quality audit purposes.
  • Executes configuration changes in an accurate and timely manner to meet the department’s standards for quality and service level agreements.
  • Assists with the development of configuration standards and best practices.
  • Identifies claims impacted by configuration changes done in the system and sends reports to the claims administration department for reprocessing.
  • Monitors pended claims and work queues to update appropriate systems. Responsible for escalating identified issues, making recommendations, and assisting with implementing configuration changes to improve accuracy and efficiency of processes.
  • Handles fluctuating volumes of work and prioritizes work to meet deadlines and user needs of the Health Plan.
  • Performs system configuration design analysis associated with projects.
  • Analyzes configuration errors and identifies required modifications.
  • Supports new system implementations and upgrades.

Skills & Requirements

  • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees unless approved for a medical or religious exemption.  
  • Required H.S. Diploma or GED with a preferred bachelor's degree
  • 2 years Managed care, claims processing, and/or configuration of benefits/contracts/fee schedules/medical policy payment rules experience 

About Texas Children’s

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.

To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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