Front Office Specialist II & Medical Assistant Dual Role - Urgent Care (Clinic)

This is a dual Front Office Specialist II and Medical Assistant role responsible for both clinical and non-clinical duties. Gathers information, assesses and provids direct care to patients. Works collaboratively with other members of the healthcare team to render population appropriate care for low-acuity pediatric patients. Also coordinates and performs the scheduling of patients, receives and greets visitors, answers and handles incoming calls, coordinates the referral process, enters accurate billing information into system and transmits accurate claims. Also demonstrates service philosophies to patients and families in all areas of responsibly. Service Philosophies include but may not be limited to identification of self, providing explanations of visits/processes, and providing information regarding length of visit.