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Social Worker

Service Coordinator Advanced Social Worker (Humble) - The Health Plan

Houston, TX, US
    Position: Service Coordinator Advanced Social Worker (Humble) - The Health Plan
    Talent Area: Social Worker
    Full/Part Time: Full time
    Location: Houston, TX, US
    Regular/Temporary: Regular
    Department: Care Coordination II
    Shift: 8:00 AM - 5:00 PM
    Job ID: 406380

We are searching for a Service Coordinator Advanced Social Worker -- someone who works well in a fast-paced setting. In this position, you will function as a member of the interdisciplinary healthcare team in the provision of Level I (and higher) patient care with the underlying objectives of enhancing the quality of clinical and financial outcomes and patient satisfaction while managing the plan of care. Within the purview of financial management, this role pro-actively communicates with members of the healthcare team to ensure appropriate medical necessity for patients in beds and communicates with Payers and patient/family/healthcare team regarding payer information as necessary.

Think you’ve got what it takes?

•   Completes a comprehensive problem identification analysis of Level I (and higher) patients to identify opportunities for intervention that are appropriate and realistic for the patient/family’s psycho-social, cultural, spiritual, and physical plan of care
•   Performs initial assessments and follow-up assessments as well as contact calls within the time period specified as a result of acuity assessment or within two weeks upon Member/family/provider request
•   Plans and executes interdisciplinary and patient/family conferences as necessary to formulate and communicate the plan of care
•   Initiates and implements plan modifications during the episode of hospitalization and for post-acute care through monitoring and re-evaluation to accommodate changes in treatment or progress
•   Serves as a liaison between members of the interdisciplinary care team, community providers, payer sources, and patient/family to ensure safe and effective plans and smooth transitions between internal and external levels of care
•   Assures timely performance of utilization management processes to maintain compliance with Federal, State, and Managed Care contract regulations
•   Maintains current education and training to adeptly identify the Member's physical, behavioral, functional, and psychosocial needs

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption
•   Master’s degree in social work required
•   LMSW or LCSW from the Texas Board of Social Work Examiners required
•   Driver’s license from any state required
•   Current automobile insurance required
•   C-ASWCM from the National Association of Social Workers preferred
•   CCM from Adult and Pediatric Integrated Case Management preferred
•   3 years’ experience in pediatrics particularly with patients with disabilities aged 0-20 preferred
•   Knowledge of Microsoft Word, Excel and Outlook preferred

About Texas Children’s

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.

To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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