Surgery Coordinator West Campus

We are searching for a part-time Surgery Coordinator with our ENT clinic at our West Campus location-- someone who works well in a fast-paced setting. In this position, you will independently perform surgery scheduling for multiple subspecialty surgical services as well as assist in the coordination of providers schedules in order to effectively manage patient care, while providing excellent customer care in the ambulatory setting.

Think you’ve got what it takes?

Qualifications

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption

• High school diploma or GED
• 3 years healthcare experience (medical assistant, front desk specialist, administrative assistant) required
• Prior work in an Ambulatory Clinic environment preferred

Responsibilities

• Establishes and maintains an efficient system for filing and retrieval of documents on a weekly basis and in a timely manner
• Ensures that all necessary patient forms are provided and filled out for their surgery
• Refers all patients with insurance or funding concerns to the financial counselor or prior-authorization department
• Schedules follow up appointments for post-operative patients
• Advises the patient/parent of insurance responsibilities, such as the need to obtain primary care physician referrals if insurance requires them. Refers in-depth financial questions to the appropriate staff
• Schedules ancillary appointments, diagnostic tests and follow up appointments per provider orders/requisitions
• Creates, changes and coordinates provider master surgery schedules/templates for new and existing providers
• Responds to customer questions with prompt information and /or service related to appointment status, wait time, or unanticipated problems while being culturally sensitive

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