Career | Texas Children’s People

Position: Clinic Coordinator

Talent Area: Administrative Support

Full/Part Time: Full time

Location: Houston, TX, US

Regular/Temporary: Regular

Department: Physical Therapy Inpatient

Shift: 8 AM- 5PM

Job ID: 405034

We’re hunting for a Clinic Coordinator, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will perform routine to complex duties including scheduling new clinic patients for services, education, and tracking patient data to
assist with patient flow within the department.

Think you’ve got what it takes?

Job Duties & Responsibilities
•   Coordinates patient activity including new patient orders, distribution and redistribution of patient assignments and other special needs as requested.
•   Answers the telephone in a courteous, professional manner within three rings and responds appropriately to requests from physician offices, Admissions Department, Medical Record, parents and/or others, as observed by manager and peers.
•   Coordinates daily patient activity with manager.
•   Schedules special appointments for new patients, which may include the scheduling of the Special Needs Car Seat within 4 hours of receiving physician’s order. Coordinate scheduling with clinician, patient family and nurse (and interpreter as necessary).
•   Interacts daily with the manager ensuring that all patient orders have been assigned.
•   Escalates patient assignment concerns immediately.
•   Communicates by telephone with parents, giving appropriate instructions and directions, scheduling, re-scheduling, and canceling car seat program appointments as requested.
•   Communicates patient assignment to therapists within 30 minutes of receiving new patient order.
•   Coordinates administrative needs for clinicians and leadership team.
•   Performs general secretarial/clerical duties as assigned.
•   Performs other essential job-related duties.

Skills & Requirements
•   Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees unless approved for a medical or religious exemption.
•   Required H.S. Diploma or GED
•   Required 3 years related experience with preferred previous patient care experience

About Texas Children’s

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.