Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.
Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
We are searching for a Unit Clerical Assistant—someone who works well in a fast-paced hospital setting. In this position you’ll perform receptionist and clerical responsibilities for assigned unit. We need someone who can represent the Hospital, utilizing effective customer service skills, ensure that hospital visitation guidelines are followed and that the waiting area is used appropriately, and to assist the families of patients in obtaining needed information. Think you’ve got what it takes?
Serves as a receptionist to all visitors, provides appropriate information upon request, and accurately takes and delivers family messages, locates families at request of health team members
Positively interacts with other members of the health care team, in order to meet the needs of the patient and family
Promptly and courteously answers patient calls and notifies the appropriate clinician of the patient’s need
Greets all visitors courteously with respect to social, cultural, and ethnic needs
Demonstrates cost effective materials management by maintaining and ordering supplies, appropriate par levels, and proper equipment and functioning as measured by supervisory observation, verbal/written feedback
Ensures Chart Lite contain all necessary forms that are clearly labeled, as measured by supervisory observation, verbal/written feedback
Ensures daily charges are entered, audited, and reconciled to include follow-up on discrepancies as measured by supervisory observation and accuracy of reconciliation reports
Incorporates the use of available software programs to meet unit needs as measured by supervisory observation
Greets all persons entering and exiting the unit and provides identification stickers to visitors
Remains current in unit/hospital information by attending unit meetings and reading meeting minutes 90% of the time, as measured by review of unit records
Being fully vaccinated against COVID-19 is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.
High school diploma or equivalent
One (1) year experience as secretarial/administrative coordinator in hospital/doctor’s office is preferred
Knowledge of basic secretarial functions and excellent customer service skills
Ability to speak Spanish is preferred
Ability to operate office equipment, telephone system, personal computer, facsimile and photocopy machine
Demonstrates good time management skills
Demonstrates good interpersonal skills
Demonstrate good written and verbal communication
Thank you for your interest in applying for this job position.
Texas Children’s is excited to announce that we are transitioning to a new applicant tracking system. During this transition, from April 11-17, 2016 our application functions on our Careers website will be temporarily deactivated.
We sincerely apologize for this inconvenience. Visit us on Monday, April 18, 2016 to check out our new features and apply!