Medical Assistant/Front Office Specialist II

 
Position: Medical Assistant/Front Office Specialist II

Job ID: 402094

Location: US-TX-Austin

Department: TC Urgent Care- North Austin

Talent Area: Clerical

Full/Part Time: Part time

Regular/Temporary: Regular

Shift: 11a-11p

About Texas Children's Hospital

Texas Children’s Urgent Care offers high-quality, efficient and affordable after-hours patient care in nine convenient community locations across the greater Houston area. Texas Children’s Urgent Care has also expanded to serve the children and families of Austin, Texas, with its first community location in South Austin. Staffed by board-certified pediatricians who have privileges at Texas Children’s Hospital, our Urgent Care team can diagnose and treat a wide variety of common pediatric ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic reactions and more. We also provide procedures such as antibiotic injections, breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab services, laceration repair and x-rays on-site.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


Summary:

We are searching for a Front Office Specialist II Urgent Care — someone who works well in a fast-paced setting. In this position, you will be responsible for both clinical and non-clinical duties. Gathers information, assesses, and provides direct care to patients. Works collaboratively with other members of the healthcare team to render population appropriate care for low-acuity pediatric patients.  

Think you’ve got what it takes? 

 Job Duties & Responsibilities 

Assists with the collection of patient/family data. 

Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol. 

Collects and documents vital signs, height/weight, and reason for visit. 

Graphs data per site protocol. 

Documents current medications, allergies, and other information per site protocol with 100% accuracy. 

Uses scripting where appropriate. 

Adheres to standards of behavior. 

Coordinates referrals, ensuring that the family has contact information for referral and any necessary documentation needed for the referral. 

Provides general patient care. 

Administers medication and immunizations. 

Collects Specimens and Performs Laboratory Test. 

Provides operational support, performs reception duties & screens phone calls. 

Reviews billing information & Process patient payments. 

Maintains integrity of medical record and monitors patient information and other practice data. 

Skills & Requirements 

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption. 

Required H.S. Diploma or equivalent. 

Preferred Graduation from a medical assisting or emergency medical technician program. 

Required BLS - Cert-Basic Life Support by the American Heart Association 

2 years related experience 



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