Patient Education Training Coordinator

Position: Patient Education Training Coordinator

Job ID: 401578

Location: US-TX-Houston

Department: Patient Education-Women's Svcs

Talent Area: Administrative Support

Full/Part Time: Part time

Regular/Temporary: Regular

Shift: Friday through Monday, 9am – 2pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for a part-time Patient Education Training Coordinator - someone who works well in a fast-paced setting. In this position, you’ll provide coordination and support for patient education classes and programs. 

Think you’ve got what it takes?


  • High school diploma or GED required
  • Bachelor’s degree preferred
  • 2 years’ experience in an administrative support role and experience in training coordination
  • Excellent verbal and written communication skills
  • Strong detail orientation, planning, and organization skills
  • Ability to work well with patients and their families, and accept frequent work interruptions to address customer service needs
  • Knowledge of MS Office
  • Experience with training, education, or event management is suggested
  • Bilingual preferred


  • Assist with creating patient education class schedules and monitor class enrollment for events as well as accommodate waitlisted registrants
  • Assign online class learning modules to class participants and follow-ups to ensure completion
  • Prepare class supplies and ensure room setups are complete and correct
  • Test AV and phone equipment and resolve any technical issues
  • Process event evaluations
  • Provide customer service in person, over the phone, and via email
  • Accommodate participants’ special needs by working with the attendees and managers as needed
  • Assist participants with class registration and refunds
  • Run training registrations and financial reports
  • Prepare patient education packets for clinics and inpatient units
  • Provide administrative support for patient education projects
  • Maintain adequate inventory level for all materials used in patient education classes, clinics, and inpatient units

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