Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.
Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
We are searching for a part-time Patient Education Training Coordinator - someone who works well in a fast-paced setting. In this position, you’ll provide coordination and support for patient education classes and programs.
Think you’ve got what it takes?
High school diploma or GED required
Bachelor’s degree preferred
2 years’ experience in an administrative support role and experience in training coordination
Excellent verbal and written communication skills
Strong detail orientation, planning, and organization skills
Ability to work well with patients and their families, and accept frequent work interruptions to address customer service needs
Knowledge of MS Office
Experience with training, education, or event management is suggested
Assist with creating patient education class schedules and monitor class enrollment for events as well as accommodate waitlisted registrants
Assign online class learning modules to class participants and follow-ups to ensure completion
Prepare class supplies and ensure room setups are complete and correct
Test AV and phone equipment and resolve any technical issues
Process event evaluations
Provide customer service in person, over the phone, and via email
Accommodate participants’ special needs by working with the attendees and managers as needed
Assist participants with class registration and refunds
Run training registrations and financial reports
Prepare patient education packets for clinics and inpatient units
Provide administrative support for patient education projects
Maintain adequate inventory level for all materials used in patient education classes, clinics, and inpatient units
Thank you for your interest in applying for this job position.
Texas Children’s is excited to announce that we are transitioning to a new applicant tracking system. During this transition, from April 11-17, 2016 our application functions on our Careers website will be temporarily deactivated.
We sincerely apologize for this inconvenience. Visit us on Monday, April 18, 2016 to check out our new features and apply!