Human Resources Technician- Austin

Position: Human Resources Technician- Austin

Job ID: 401263

Location: US-TX-Austin

Department: Austin - Human Resources

Talent Area: Human Resources

Full/Part Time: Full time

Regular/Temporary: Regular

Shift: 8a-5p

About Texas Children's Hospital

Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 10 Texas Children’s Pediatric primary care practices in the greater Austin area bringing world-class pediatric services to children and their families. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services, including allergy and immunology, cardiology, ophthalmology, rheumatology, pulmonology, neurology, and more. Texas Children’s also plans to build a 360,000-square-foot freestanding hospital for children and women, set to open in 2024.

Our thoughtful expansion into Austin will help support a pediatric population of more than half a million and keep kids healthy and happy from birth to adulthood. 

To join our community of more than 14,000 dedicated team members, visit You can also learn more about our amazing culture at

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for a Human Resource Technician, someone who works well in a fast-paced setting and who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. 

In this position, you will provide administrative and secretarial support to the Human Resources department. 

Think you’ve got what it takes?

Job Duties & Responsibilities
•    Greets employees and provides general human resources information that is accurate and in accordance with Texas Children’s policies and procedures.
•    Refers employees to appropriate Human Resources staff member for further assistance when necessary.
•    Provides general administrative support.
•    Answers phones, appropriately directing calls or assisting caller when possible, providing information which is accurate and in accordance with policy and procedure. Provides necessary follow-up, with focus on customer service.
•    Maintains adequate inventory level for all materials used in HR New Employee Orientation by working with Learning Academy Coordinator, other team members, and outside vendors. Orders supplies as needed and within budgetary constraints. This includes items such as Orientation binders, Service with HEART pins and t-shirts, compliance brochures and magnets, etc.
•    Monitors HR Training and Development supply inventory for team members, coordinates necessary supply orders, and ensures that an adequate inventory is maintained 100% of the time. This includes items like course handouts, course evaluations, name tents, flip charts, markers, tape, etc.
•    Conducts inspections of all Training and Conference Center equipment, including tables, chairs, electronic equipment, etc. according to schedule. Immediately notifies manager regarding missing or damaged items.
•    Sorts, date stamps, and distributes mail for team members within 4 hours of receipt, 95% of the time.
•    Coordinates the transport of outgoing mail to the Meyer building basement with other HR support staff.
•    Participates actively on teams and/or projects.
•    Provides technical expertise with a variety of software programs so as to assist team members with presentations, development of course material, general communication needs or promotion of special events.
•    Identifies opportunities to increase participation and involvement of HR team members and self by promoting team and departmental initiatives and following all established ground rules.
•    Collaborates with HR team members to continually evaluate the needs of the HR Conference Center customers and implement improvements as needed.

Skills & Requirements
•    Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.
•    High School Diploma or GED Required 
•    2 Years of administrative/office experience required
o    Human Resources experience preferred

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