Position: Employee Assistance Program Specialist - Austin
Job ID: 401262
Department: Austin - Human Resources
Talent Area: Human Resources
Full/Part Time: Full time
About Texas Children's Hospital
Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 10 Texas Children’s Pediatric primary care practices in the greater Austin area bringing world-class pediatric services to children and their families. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services, including allergy and immunology, cardiology, ophthalmology, rheumatology, pulmonology, neurology, and more. Texas Children’s also plans to build a 360,000-square-foot freestanding hospital for children and women, set to open in 2024.
Our thoughtful expansion into Austin will help support a pediatric population of more than half a million and keep kids healthy and happy from birth to adulthood.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
We’re hunting for an EAP (Employee Assistance Program) Specialist, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will provide direct employee assistance program services to EAP clients and sponsoring organizations. These services include consultation and training to TCH, development of program awareness activities, employee/family assessment and referral, establishment of community linkages, case monitoring, and follow-up.
Think you’ve got what it takes?
Job Duties & Responsibilities
Provides direct service to employees and family members:
Provides services to employees and families including counseling, crisis intervention, and referrals.
Follows standard procedures to maintain confidentiality and provide timely and quality services.
Conducts financial assessments and provides training as needed
Provides the full continuum of crisis intervention and stress management services
Provides crisis intervention and stress management services.
Responds to critical incidents within 30 minutes.
Conducts training on identifying when to call for crisis intervention.
Makes appropriate referrals when necessary.
Maintains confidential documentation of EAP services and activities
Maintains confidential documentation of EAP services.
Shares information only with client permission or as outlined in the Statement of Understanding.
Clearly communicates boundaries and limits of service.
Develops and maintains relationships with community resources for referrals.
Advocates for client and organizational needs with providers.
Maintains appropriate boundaries and ethical interactions.
Skills & Requirements
Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.
Master's Degree social service field required
One of the Following Texas Behavioral Health Ex Counc (TBHEC) Licenses Required:
LCSW - Lic Clinical Social Worker
LPC - Licensed Prof Counselor
LMFT - Lic Marriage & Family Therapist
LMSW - Licensed Master Social Worker
LPCA Lic Prof Counselor Assoc
2 years direct clinical experience required
EAP internship/Field Placement may be substituted for experience.
Thank you for your interest in applying for this job position.
Texas Children’s is excited to announce that we are transitioning to a new applicant tracking system. During this transition, from April 11-17, 2016 our application functions on our Careers website will be temporarily deactivated.
We sincerely apologize for this inconvenience. Visit us on Monday, April 18, 2016 to check out our new features and apply!