Supervisor Milk Bank Services- Austin

Position: Supervisor Milk Bank Services- Austin

Job ID: 401125

Location: US-TX-Austin


Talent Area: Clinical Support

Full/Part Time: Full time

Regular/Temporary: Regular

Shift: 8am-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Supervisor, Milk Bank Services - someone who works well in a fast-paced hospital setting. In this position, you’ll coordinate storage, preparation and delivery of human milk products to hospitalized infants. You’ll also oversee daily Milk Bank operations and ensure compliance to quality guidelines.
Think you’ve got what it takes?

Minimum Requirements:

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption
•    High School Diploma or GED
•    Four years of experience working in a milk preparation room or milk lab
•    Knowledge of basic supervisory skills, excellent communication techniques, and proficient knowledge of human milk collection, storage, preparation, measurement, and sanitary techniques


•    Coordinates employee schedule and assignments; adjusts work load of team as needed
•    Manages part time hours and overtime to maintain equity for employees
•    Maintains accurate employee attendance records
•    Controls FTEs and overtime per budget requirements
•    Maintains inventory log of mother’s own milk storage volume
•    Communicates with parents delivering milk to the Milk Bank regarding status of mother’s milk inventory and to ensure quality standards for transportation and storage of mother’s milk
•    Communicates with co-workers status of mother’s milk inventory and location where milk is stored
•    Maintains approved par levels of Milk Bank supplies (including pasteurized donor human milk) by monitoring inventory, submitting orders, and ensure areas are stocked on a daily basis
•    Communicates inventory shortages or special-order needs to Manager as appropriate to meet patient care needs
•    Maintain, collate and report data from daily milk preparation records
•    Assist with application, interview and hiring process by coordinating with manager and HR recruiter
•    Responsible for orientation of new staff to all areas of the Milk Bank, serve as primary preceptor and coordinate orientation schedule
•    Provides direct input into quality and safety processes and guidelines for department

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