Special Quality Improvement

Position: Special Quality Improvement

Job ID: 401070

Location: US-TX-Houston

Department: PM&R Physician Services

Talent Area: Professional - Non-Clinical

Full/Part Time: Full time

Regular/Temporary: Regular

Shift: 8am - 5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for a Specialist in Quality Improvement with the Physical Medicine and Rehabilitation clinic– someone who works well in a fast-paced setting. In this position, you will work as part of the Quality & Outcomes Management (Q&OM) Team to achieve high quality, cost-effective health care throughout the Texas Children's Hospital System and maintain the necessary accreditation status for the organization (JCAHO, HCFA, NCQA, and other agencies, as needed).

Think you’ve got what it takes?


Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.


  • Bachelor's degree in Nursing, Pharmacy, Social Sciences (Social Work), Respiratory Therapy, Health Information Management, or Business Administration
  • 2 years of clinical and/or quality experience
  • Certifications/Licenses: preferred CPHQ - Cert-Cert Prof Healthcare Qual RN - Lic-Registered Nurses or other clinical discipline


  • Assists in the coordination of System-wide quality improvements
  • Produces reports for quality improvement, guidelines, utilization, and outcomes, error-free and on time
  • Educates medical staff departments, administrative staff, and ancillary service departments regarding the tools of performance improvement, methods for measurement, analysis, and reporting to meet the standards of the JCAHO, HCFA, NCQA or other regulatory agencies
  • Provides medical staff and departmental staff teams with consulting and analysis services to support initiatives intended to achieve a breakthrough or incremental process improvement in patient care, as measured by at least one improvement, worthy of storyboard, per area of responsibility per year
  • Produces guidelines and measures for medical management in a timely, efficient manner
  • Provides Ongoing Professional Practice Evaluations, Focused Professional Practice Evaluations for areas of responsibility as defined by Joint Commission standards on time and error-free
  • Provides opportunities and strategies for improvement of System entities and services as evidenced by at least two (2) improvements resulting from recommendations made
  • Helps to inform others of quality improvement initiatives
  • Orients new staff to own area of responsibility
  • Prepares reports on Q&OM activities as needed for informing clinical, operations, and financial stakeholders, on time and error-free
  • Participates in and coordinates committees
  • Attends performance improvement, medical management and other System committees as scheduled
  • Prepares agendas, reports, minutes of Committees as assigned, on time and error-free

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