Position: Medical Assistant II - TC Employee Health
Job ID: 400850
Department: Human Resources-Employee Hlth
Talent Area: Medical Assistant
Full/Part Time: Full time
Shift: 8am - 5pm
About Texas Children's Hospital
Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 10 Texas Children’s Pediatric primary care practices in the greater Austin area bringing world-class pediatric services to children and their families. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services, including allergy and immunology, cardiology, ophthalmology, rheumatology, pulmonology, neurology, and more. Texas Children’s also plans to build a 360,000-square-foot freestanding hospital for children and women, set to open in 2024.
Our thoughtful expansion into Austin will help support a pediatric population of more than half a million and keep kids healthy and happy from birth to adulthood.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
We are searching for a Medical Assistant II with the Employee Health team at our Austin, TX campus-- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care.
Think you’ve got what it takes?
Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption
College degree preferred
CCMA- Certified Clinical Medical Assistant certificate from the National Healthcareer Association required
CMA-AAM- Certified Medical Assistant from the American Association of Medical Assistants
One of the following required:
EMT Certified Emergency Medical Technologist from the Texas Department of State and Health Services required
EMT-A Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services
EMT-B Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services
EMT-I Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required
EMT-P Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services
LIC PAR- License Paramedic from the Texas Department of State and Health Services
NCMA- National Medical Assistant Certification from the National Center for Competency Testing
NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals
RMA- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
2 years of related experience required
Experience in a health care setting or customer service-focused industry preferred
Outpatient clinic operations experience preferred
Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
Performs patient registration procedures per clinic process
Utilizes the patient management system to mark the arrival of patients and opens accounts
Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status
Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures
Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process
Assists with patient escorts and helps with paperwork as needed
Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope
Reports abnormal or out of range data to RN or provider
Ensures that requisitions have necessary clinical, demographic, billing, and payor information
Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait time
Thank you for your interest in applying for this job position.
Texas Children’s is excited to announce that we are transitioning to a new applicant tracking system. During this transition, from April 11-17, 2016 our application functions on our Careers website will be temporarily deactivated.
We sincerely apologize for this inconvenience. Visit us on Monday, April 18, 2016 to check out our new features and apply!