Systems Analyst II

 
Position: Systems Analyst II

Job ID: 400415

Location: US-TX-Houston

Department: IS - Technical Support

Talent Area: Information Services

Full/Part Time: Full time

Regular/Temporary: Regular

Shift: 8a-5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.



Summary:

We are searching for a System Analyst II, (ITSM/Service Desk Coordinator) who will support all phases of a system implementation or upgrade project and provides production services such as recommending improvements to strategy, system usage, or process through the application of business and technology skill sets. Reviews, analyzes, and modifies programming systems including configuration, testing, debugging, and documenting applications. Consults with customers to identify current operation procedures and to clarify program objectives. Additional responsibilities include workflow administration, data management and performing minor modifications to the application.

Qualifications:
Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.

· HS diploma or GED required with 7 years experience in Computer science, business administration, healthcare administration, or nursing
· Bachelor’s degree will substitute four (4) years of work experience. Master’s degree will substitute for two (2) additional years of work experience.

Responsibilities:
· Translates users’ needs into detail requirement specifications
· Supports the system installation through the implementation cycle
· Performs configuration analysis for system design associated medium sized projects of average complexity
· Analyzes system problems and modifications
· Coordinates implementation and upgrades of complex systems.



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