Manager of Security Service - Austin

Position: Manager of Security Service - Austin

Job ID: 400378

Location: US-TX-Austin


Talent Area: Professional - Non-Clinical

Full/Part Time: Full time

Regular/Temporary: Regular

Shift: 8am-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Manager Security Service-- someone who works well in a fast-paced setting. In this position, you will support the Department Leadership by leading and directing all security personnel.  Ensures daily physical security operations, including the Security Law Enforcement, Security Administration, Security Systems, and Protection Force, are conducted in an efficient manner.  Enhances the hospital's security posture and ensures Joint Commission readiness and compliance with all state, local, and federal agencies in the context of team synergy and mutual managerial support.

Think you’ve got what it takes?

Minimum Qualifications:

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption

  • Required H.S. Diploma or GED
  • Bachelor's Degree preferred
  • Licenses/Certifications Required:
    • PPO IV - Lic-Pers Protection Officer IV issued by Texas Department of Public Safety - Private Security Board, acquired within 6 months of entering the role
    • CHSS - Cert Healthcare Sec Supervisor issued by International Association for Healthcare Security & Safety (IAHSS), acquired within 6 months of entering the role,
    • TDR - Texas Driver's License issued by the State of Texas, acquired within 90 days of entering the role
  • Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas Children's Fleet Safety Policy and Procedure
  • Must maintain a clean driving record
  • Must pass a Physical Fitness Test performed by Texas Children's Employee Health Services and/or an affiliate
  • 5 years of security, law enforcement, or military experience, including at least two (2) years in a formal supervisory role


  • Manages the Protection Force, Law Enforcement staff, Security Support staff, Technical Team, and administrative personnel. Interacts with Security Officers (Law Enforcement) functions providing physical security for the campus. Provides appropriate briefings to Leadership regarding the physical security operation
  • Prepares and manages annual capital and operating budgets. Conducts security assessments related to the electronic and mechanical security systems that impact the Department.
  • Conducts security assessments and investigations of the TCH IDS involving criminal or civil activity and violations of hospital policies and procedures as it relates to the Department
  • Develops, manages, and conducts security training and standards for security and hospital personnel to ensure the Joint Commission’s environments of care standards are met
  • Oversees and implements special projects and event requests from various departments and committees


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