Medical Assistant - Hematology/Oncology (full time, Main Medical Center)

 
Position: Medical Assistant - Hematology/Oncology (full time, Main Medical Center)

Job ID: 400267

Location: US-TX-Houston

Department: Hematology/Oncology Clinical

Talent Area: Medical Assistant

Full/Part Time: Full time

Regular/Temporary: Regular

Shift: Mon-Fri 8am-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.



Summary:

 

Qualifications

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.


Required

• High school diploma or GED
• Graduation from a medical assistant or emergency medical technician program or Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification.
• American Heart Association Basic Life Support (BLS) course for health care providers
• Knowledge of medical terminology, medical assistant/outpatient care tasks, and customer service concepts
• Ability to demonstrate excellent interpersonal, communication, customer service, and problem-solving skills, and operate basic medical equipment

 

Preferred (but not required)

• One (1) years of related experience
• One of the following certifications:

o Certified Medical Assistant (CMA-AAM) from American Association of Medical Assistants (AAMA)
o Registered Medical Assistant (RMA) issued by one of the following organizations: American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
o National Medical Assistant Certification (NCMA) from National Center for Competency Testing (NCCT)
o Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA)
o Nationally Registered Certified Medical Assistant (NRCMA) from National Association of Health Professionals (NAHP).
o EMT (EMT), Advanced EMT (EMT-A), EMT-Basic (EMT-B), EMT – Paramedic (EMT-P). or EMT-Intermediate (EMT-I) issued by the Texas Department of State Health Services
o Licensed Paramedic (LIC PAR) from Texas Department of State Health Services

 

Responsibilities:

  • Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner
  • Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems
  • Identifies prolonged wait times for patients in waiting room and reports to clinic manager
  • Attends staff meetings or signs attendance records for reading of minutes
  • Attends mandatory training and development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback
  • Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes
  • Maximizes collections by reviewing patient notes for amounts quoted during the pre-admission process and collects for these and other non-covered services as appropriate
  • Refers to/consults business services for patients arriving with incomplete or complex admission accounts
  • Turns over the exam room preparing it for the next patient visit, utilizing appropriate infection control procedures
  • Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g. assists with patient escort, helps with paper work as needed
  • Maintains integrity of medication supplies by following Infection Control and inventory control guidelines


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