Front Office Specialist I - TCP Thaller & Associates

 
Position: Front Office Specialist I - TCP Thaller & Associates

Job ID: 400115

Location: US-TX-Houston

Department: TCP Thaller & Kayani

Talent Area: Clerical

Full/Part Time: Full time

Regular/Temporary: Regular

Shift: 8a-5p

About Texas Children's Hospital

Texas Children’s Pediatrics is the nation’s largest primary pediatric care network with more than 200 physicians dedicated to the health care needs of infants to teenagers in over50 locations throughout the greater Houston area. As part of our goal to build a community of healthy children, Texas Children's Pediatrics Community Cares Program provides trusted, high-quality pediatric medical services for children who otherwise would seek care from emergency centers or possibly go without care or treatment due to low family incomes and/or lack of health insurance.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


Summary:

We are searching for a Front Office Specialist for out TCP Thaller & Associates -- someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims.

Think you’ve got what it takes?

Requirements:

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.
High school diploma, GED or equivalent required
1-year related experience required
Knowledge of related OSHA guidelines and requirements
Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes

Responsibilities:

Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
Balances payments received daily
Assesses patient’s eligibility for referral by verifying coverage with payer prior to initiating referral
Schedules appointments per practice protocol
Verifies accurate patient demographic information with each visit and enters into electronic health record and electronic billing system per practice protocol with 100% accuracy
Maintains integrity of electronic health record
Provides operational support



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