Position: Medical Assistant II - North Austin, TX 78759
Job ID: 33990
Department: Aus N Admin
Full/Part Time: Full time
About Texas Children's Hospital
Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 10 Texas Children’s Pediatric primary care practices in the greater Austin area bringing world-class pediatric services to children and their families. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services, including allergy and immunology, cardiology, ophthalmology, rheumatology, pulmonology, neurology, and more. Texas Children’s also plans to build a 360,000-square-foot freestanding hospital for children and women, set to open in 2024.
Our thoughtful expansion into Austin will help support a pediatric population of more than half a million and keep kids healthy and happy from birth to adulthood.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
We are searching for a Medical Assistant II — someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in the ambulatory setting. To assist in the coordination of flow and provider schedules to effectively manage patient care. Think you’ve got what it takes?
Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.
Required High School Diploma or GED
Required 2 years related experience
Required Licenses/Certifications (one of the following)
CCMA - Cert-Cert Clinical MA – CCMA by the National Healthcare Association
CMA-AAM - Cert-Cert Medical Assistant by the American Association of Medical Assistants
CMA-C - Clinical Medical Assistant Certification by the American Medical Certification Association (AMCA)
EMT - Emergency Medical Techn by the Texas Department of State Health Services
EMT-A - Advanced EMT by the Texas Department of State Health Services
EMT-B - Emergency Medical Techn-Basic by the Texas Department of State Health Services
EMT-I - Emergency Medical Techn-Interm by the Texas Department of State Health Services
EMT-P - Emergency Medical Techn-Parame by the Texas Department of State Health Services
LIC PAR - Lic-Paramedic by the Texas Department of State Health Services
NCMA - National Cert Med Assistant by the National Center for Competency Testing
NRCMA - Nat Reg Cert Med Assistant by the National Association of Health Professionals
RMA-AAH: American Allied Health by the American Allied Health
RMA-AMT: American Medical Technologist by the American Medical Technologist
RMA-AAMP: American Association of Medical Personnel by the American Association of Medical Personnel
RMA-ARMA: American Registry of Medical Assistants by the American Registry of Medical Assistants
Demonstrates positive and effective interpersonal skills, communication, and customer service skills. Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner. Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems.
Facilitates the appointment check-in procedure. Performs patient registration procedures per clinic process. Ensures that all necessary patient forms are provided and filled out for the clinic visit.
Collaborates with clinic staff to ensure efficient patient flow. Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedure. Notifies provider of the arrival of the first clinic session patient once patient is roomed.
Provides high quality, cost-effective patient care in collaboration with clinicians and in conjunction with the patient/family. Assists in the collection and documentation of patient/family data which included biophysical and psychosocial information according to clinic scope. Reports abnormal data/data out of range to RN or provider. May administers inhalation, topical and unit dose oral or injectable medications as directed by physician, and per clinic policy.
May collect specimens and performs Point of Care Testing (not relevant for Virtual setting roles). Performs only those tests that are authorized by the licensed professional and require a degree of skill commensurate with the individual’s education, training or experience, and technical abilities. Follows laboratory procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
Facilitates patient flow as the scheduling master for the clinic. Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait and alone time. Monitors provider schedules and makes necessary changes to the master schedule (blocking for vacation, full shifts of scheduled sessions) and coordinates contact with patients to change their appointments.
Thank you for your interest in applying for this job position.
Texas Children’s is excited to announce that we are transitioning to a new applicant tracking system. During this transition, from April 11-17, 2016 our application functions on our Careers website will be temporarily deactivated.
We sincerely apologize for this inconvenience. Visit us on Monday, April 18, 2016 to check out our new features and apply!