About Texas Children's Hospital
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.
Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
We are searching for a Medical Assistant or Certified Medical Assistant — someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in the hospital’s various ambulatory settings promoting cost effective, age appropriate, safe, and high-quality family centered care. Think you’ve got what it takes?
Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.
High school diploma or GED
Graduation from a medical assistant or emergency medical technician program
BLS - American Heart Association
Knowledge of medical terminology, medical assistant/outpatient care tasks, and customer service concepts
Ability to demonstrate excellent interpersonal, communication, customer service, and problem-solving skills, and operate basic medical equipment
1 year of related experience
Certified Medical Assistant preferred: One of the following certifications:
CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
EMT - Emergency Medical Techn Texas Department of State Health Services
EMT-A - Advanced EMT Texas Department of State Health Services
EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services
EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services
EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services
LIC PAR - Lic-Paramedic Texas Department of State Health Services
NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP)
RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
Document current medications, allergies, and other information in the electronic health record
Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
Document all interventions per practice protocol
Call in and/or send electronic prescription refills as directed
Assist provider during office emergency patient care
Keep rooms stocked with supplies and notify managers when supplies are low
Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
Coordinate patient care by following up on lab results, ER visits, et cetera
Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
Assess patient’s eligibility for referral by verifying coverage with payor prior to initiate referral
Manage the outstanding orders report and lab error work queue to assure results are received
Provide superb customer service
Texas Children’s has been expanding in Austin since March 2018, when we opened Texas Children’s Urgent Care West Gate, providing high quality pediatric-focused care after hours and on weekends. There are now more than 10 Texas Children’s Pediatric primary care practices in the greater Austin area bringing world-class pediatric services to children and their families. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services, including allergy and immunology, cardiology, ophthalmology, rheumatology, pulmonology, neurology, and more. Set to open in 2024, the North Austin Campus will be a 52 bed, 365,000 square foot hospital for children and women. The hospital and its 170,000 square foot adjacent outpatient building will be designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and women. North Austin facilities include emergency center rooms, outpatient exam rooms, radiology rooms, operating rooms, acute care beds, pediatric, cardiovascular, and neonatal intensive care units, as well as women’s services and a fetal center.
Our thoughtful expansion into Austin will help support a pediatric population of more than half a million and keep kids healthy and happy from birth to adulthood. To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org. You can also learn more about our amazing culture at infinitepassion.org.
At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.