Practice Administrator I

 
Position: Practice Administrator I

Job ID: 164341

Location: US-TX-Houston

Department: TRANSITION MEDICINE

Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8 AM to 5 PM

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org. At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.     Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a Practice Administrator  for The Transition Medicine group-- someone who works well in a fast-paced setting. In this position, you will plan, organize, staff, and direct activities in Texas Children's Physician Service Organization's (TCPSO) clinical sections in collaboration with designated physician leader(s). Activities include planning and performance management, performance improvement, coaching, staffing, budgeting, policies and procedures, and collaboration with Baylor College of Medicine on the section's research and academic pursuit. The Transition Medicine Program at Texas Children’s Hospital is designed to walk with patients on the path to adulthood, based on personalized needs. The program is intended to assist all teens including those with manageable conditions and patients with complex medical diseases.

 

Think you’ve got what it takes



Responsibilities :

  • Coordinates the transition from pediatric to adult medicine
  • Quality care: Ensures delivery of quality, cost effective patient care within family-centered care environment by coordinating and participating in service-based and cross-functional performance improvement activity that improves patient access/flow, patient/family satisfaction, referring physician satisfaction, research and clinical outcomes, or employee acquisition, satisfaction, and/or retention. Monitors the resolution and escalation of patient/family issues, and coordinates special service recovery efforts.
  • Revenue monitoring: Budgets for and plans to realize expected levels of professional fee and technical revenue; accounts for and routinely reports on status and changes in revenue; and generates action plans to address financial issues.
  • Expense monitoring: Monitors operation of a budget-sensitive service model, including departmental staffing requirements and productivity levels by establishing, and/or contracting for related service performance from other departments (OR, ICU, Cardiology, HR, Contracting, etc); adapts model based on strategic considerations and short-term fluctuations in the operating environment.
  • Coordination of resources across 3-part mission: Coordinates service and departmental planning and process improvement across patient care, research and academics reviews proposed project initiatives strategic relevance and resource requirements and facilitates departmental prioritization; partners cross-functionally with leaders across the IDS, TCHP, TCPA, TCH, and specifically other TCPSO sections to raise and resolve issues.
  • Service Support: Provides support for new program development, faculty recruitment process, credentialing process, and faculty development.
  • Human Resources management: Provides structured feedback for each staff member through yearly development plans and informal and/or formal follow-up at least twice a year. Handles performance issues of staff within the section as per policy.
  • System wide involvement: Participates in other various hospital system and academic projects as appropriate.


Qualifications:

  • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption
  • Bachelor's Degree in Business, healthcare, or related field required
  • Master's Degree in Business, health care or related field preferred
  • 1 year of healthcare operations experience
  • Supervisory experience preferred


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